Do you recognize these frustrations when shipping outside the EU?
You open 10+ tabs to compare carrier prices
You have to fill out customs documents yourself, come up with descriptions, and look up HS codes
Your shipment has been stuck at customs for days — with no explanation or updates on Track & Trace, and eventually it gets returned at your expense.
You deal with multiple contacts per carrier, slow replies, and poor support
Having your shipment picked up always costs extra – and often it’s not even possible the same day. Otherwise, you have to drive yourself, wasting valuable time.
Importing always goes wrong: you handle everything yourself and nothing runs smoothly
All top carriers, one clear overview
DHL, FedEx, UPS, TNT, DPD, and DSV — you can compare them all directly with us, no need for 10 tabs at once.
Start shipping
Your smart Customs Assistant
Shipping outside the EU? Our assistant helps you step by step – from HS code to commercial invoice – and automatically takes care of the right paperwork. Less hassle, more certainty.
- ✅ Customs documents automatically generated
- ✅ Help finding the correct HS code
- ✅ Documents digitally sent to customs in advance
- ✅ Option to upload your own documents
- ✅ You choose: pay import duties yourself (DDP) or let the recipient pay (DAP)
- ✅ You'll receive instant alerts when action is needed
Book today, picked up today
If you book before 14:00, your shipment will be picked up the same business day in 90% of cases. Book after 14:00? Pickup may still be possible, depending on the address. Note: pickups are on weekdays only. The pickup service is free, except for UPS (surcharge of €3.70 to €7.06).
Real people. Instant support.
No queues or chatbots. We're here for you and will contact the carrier if something goes wrong. For real.
Netherlands: 085 877 1656
Belgium: 03 808 70 99
No phone menus or wait times (Mon – Fri 08:00 – 17:30)
Always an overview of all your shipments
Track all your shipments from one place – and automatically see what to do and when. No more separate portals or unclear status updates.
Extra assurance for your international shipment.
Most shipments go smoothly — but for that one unforeseen moment, you can easily arrange protection against damage, theft, or loss. All with just one click.
All your shipments, one collective invoice
No scattered charges from different carriers. Everything neatly grouped – so you stay in control of your bookkeeping.
Importing made effortless
Just as easy as exporting: you book, we handle the paperwork, the pickup, and you stay in contact with the sender.
Frequently Asked Questions
Whether your shipment goes through customs depends on the country it’s picked up from and where it’s going. Within the European Union (EU), goods are freely moved without customs checks. But if you’re shipping to or from a country outside the EU (like the United Kingdom, Switzerland, or the US), your shipment goes through customs and documents are required.
Good to know: if you are sending a document (like a letter or contract), it never goes through customs – not even outside the EU.
Use the tool below to check if your shipment requires customs clearance:
Does your shipment go through customs?
Have you checked if your shipment is outside the EU? Then click the button below to view your shipping options and rates:
No account required. You can start shipping and view rates immediately without logging in. Try it out first — you can create an account later if you want.
Yes, absolutely! Both businesses and individuals can ship with ParcelParcel. The rates are transparent, and the process is simple — no contracts or obligations.
Yes! We support both EU and non-EU shipping. Think of parcels from the Netherlands to Belgium, Germany, or France — all from one clear platform.
Yes, you can easily add protection with one click during the booking process. Your shipment will be covered against damage, loss or theft – for a small fee based on the value of your goods.
Enter the value of your shipment below to instantly calculate the protection cost:
Calculate your cost
You can activate this protection during booking – fast, clear and hassle-free.
Definitely. ParcelParcel lets you easily import packages from countries outside the EU. Just tell us the origin — we’ll handle the rest, including customs clearance if needed.
Whatever you want to ship and wherever it needs to go, we’ll handle it.
Shipping outside the EU
Ship documents, parcels, or pallets worldwide with customs support and detailed Track & Trace information.
Start shipping → Importing from outside the EU
Import goods from outside the EU with support for customs clearance, VAT handling, and transport.
Start shipping → International transit
Ship directly from, for example, France to the United States, without routing through the Netherlands. Ideal for international trade between two countries.
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Shipping within the EU
Send products or documents quickly and trackably to customers or partners within the EU.
Start shipping → Importing within the EU
Import goods quickly and easily from other EU countries — without customs formalities.
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Send a document
Send important documents abroad quickly and securely with tracking and customs support.
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Send a parcel
Ship parcels worldwide with assistance for customs documents and full tracking.
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Send a pallet
Ship large shipments on pallets to international destinations with customs assistance and tracking.
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Send a large parcel
Ship large or irregular packages such as furniture or equipment quickly and worry-free.
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Send a heavy parcel
For shipments over 30 kg, we select the right carrier and handle everything for you.
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Send a sample
Send product samples or test materials quickly and trackably to customers or partners worldwide.
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Send art and antiques
Ship your artworks safely and easily internationally — with optional protection against damage, theft, or loss.
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