Skip to content
Contact · the Netherlands and Belgium

Questions? We're happy to help.

Call, email or chat with our team. We're based in the Netherlands and Belgium and open Monday to Friday from 08:00 to 17:30.

Calling from Belgium? Call 03 808 70 99.

Opening hours
Monday to Friday
08:00 – 17:30
Saturday and Sunday
Closed
Our offices ParcelParcel Netherlands BVNaarden ParcelParcel Belgium BVAntwerp

How to reach us

Choose whatever's easiest for you. Got a question about a shipment? Keep your shipment number handy.

Call us

On working days from 08:00 to 17:30.

Send us an email

Handy for questions where you want to send attachments or details.

[email protected]

Chat with a specialist

Ask your question in the chat and talk to one of our team straight away.

Start chat →

Help centre

Answers to frequently asked questions about booking, customs, pick-up and invoices.

Go to the help centre →
Where's your parcel? Track your shipment yourself, also outside our opening hours. Track & trace →
Offices

Our offices in the Netherlands and Belgium

Rather get started yourself?

Compare the rates of top carriers and book your shipment online. With a business account you get a 10% welcome discount on all your bookings for four weeks.

Welcome discount · for businesses
  • ✓10% discount on all your bookings
  • ✓For four weeks, from the day you register
  • ✓No credit card, minimum volume or contract

Shipping as an individual? You can compare and book without an account.