Looking for a stress-free way to manage your international shipments? With PostNL Track and Trace, you can track your parcels in real time, find convenient pick-up points, and streamline your shipping process—all with ease and confidence.
Chantal has been writing about logistics topics for almost two decades and has worked for major international carriers.
When shipping internationally, knowing the exact status of your parcel is essential. With Track and Trace PostNL, you can monitor your shipments from start to finish, ensuring peace of mind and timely updates. Whether it's an international PostNL package or a local delivery, tracking has never been easier.
PostNL provides a seamless tracking system that enables you to:
Track Real-Time Updates: View the current location and status of your parcels.
Receive Notifications: Get automatic updates regarding delivery progress.
Plan Pick-Ups: Know when and where to collect your parcel at convenient PostNL pick-up points.
Reliable service: PostNL is known for dependable international parcel delivery.
Global coverage: Ship to over 200 countries worldwide.
Convenient pick-up Points: Collect your parcel from numerous locations.
Track & Trace is an indispensable part of your shipment, but with PostNL this often leads to frustrations . At ParcelParcel, we combine the Track & Trace options of top carriers with our user-friendly tools and customer service. This way, you always know where your package is, without worries. Our customers appreciate this with a Trustpilot score of 4.7 out of 5, while PostNL remains at 1.1 in 2025. Make your shipping as easy as possible and choose ParcelParcel! .
At ParcelParcel, you get more benefits than just extra easy tracking. If you book your PostNL shipment with us, you will enjoy, among other things, the following:
Personal support: No waiting times or ambiguities. Our team is ready for you within 2 minutes. You can contact customer service by phone at 085 877 16 56 (Netherlands) or 038 087 099 (Belgium), via live chat, or by email.
All shipments in one overview: Whether you use PostNL, FedEx, UPS, DPD, or DHL, you can track everything in one place. ParcelParcel allows you to compare the best carriers from one website.
Convenience: We will pick up the package wherever you want, often the same day.
Help with paperwork: No more stress about customs forms and other paperwork, we manually check everything for you to ensure everything goes well. Moreover, you get all the help you need for free .
First shipment with discount: Use the code PP10 and receive a 10% discount on your first booking....
Always the best rates: We have advantageous rates so you can save extra!6 . You can directly calculate the shipping costs of well-known carriers such as FedEx, DHL, TNT, DPD, DSV, and Skynet... You can also benefit from our discounted rates (up to 70%) with the carriers.
Obtain your tracking code: This code is provided once you complete your shipment, either with us at ParcelParcel or using PostNL.
Visit the PostNL tracking page: Enter your code to access the latest status.
Monitor your parcel: Stay informed about your parcel's journey.
Can't be home for your delivery? No worries! With PostNL pick-up points, you can choose a nearby location to collect your parcel. Benefits include:
Flexibility: Pick up at a time that suits you.
Convenience: Locations are spread across major cities and towns.
Safety: Secure handling ensures your parcel remains safe until collection.
Make international shipping a breeze with postNL's track and trace system. Enjoy real-time updates, convenient pick-up points, and seamless tracking through ParcelParcel. Maximize efficiency with our batch shipping tool or reach out to our team for personalized support tailored to your needs. Let us help simplify your shipping experience!
With ParcelParcel, tracking your international PostNL shipment is easy and reliable. You can use the ParcelParcel Track & Trace tool by entering your tracking number — or simply log in to your ParcelParcel account to track all your shipments from one central dashboard.
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No problem! ParcelParcel gives you the option to choose a convenient PostNL Pick-Up Point during checkout. If you’re not home at the time of delivery, your parcel will be safely redirected to a nearby location for collection at your convenience.
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Definitely. PostNL is one of our trusted carrier partners and provides reliable, real-time tracking updates. When you book via ParcelParcel, you benefit from both PostNL’s robust tracking system and our platform’s clear, centralised shipment overview.
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Yes! Our Batch Shipping Tool is designed for businesses and frequent shippers. You can easily manage, track, and organise multiple parcels — from different carriers — using a single, user-friendly dashboard.
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Tracking information may take 24–48 hours to update, especially for international shipments. If there’s still no update after that, our support team is ready to help. We’ll contact the carrier on your behalf and keep you informed every step of the way.
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You can instantly check the shipping costs through our rate calculator. Enter the weight, dimensions, and destination country of your shipment, and you will see all available shipping options along with their respective delivery times. The calculator can be used to compare shipping rates for both export and import shipments.
If you need help calculating a shipping rate, watch the video below. Click on the 
button to play the video and the 
icon to view the video in fullscreen.
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Shipping costs are calculated based on dimensions (LxWxH in cm), weight (in kg), and the destination country. Both the actual weight (as shown on the scale) and the volumetric weight are considered.
The volumetric weight is the weight calculated based on the space your shipment occupies in the plane. The higher of the two weights (volumetric or actual weight) is used to calculate the shipping rate. You don't need to calculate this yourself; our calculator does it for you.
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You can use the discount code PP10 for 10% discount on the transportation costs of your first shipment. You can apply the discount code during the checkout process (instructions).
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Whether additional costs apply depends on whether your shipment stays within the European Union or is sent to/from a country outside the European Union. Below, you can see the additional costs for each situation.
Within the European Union
If, for example, you send a shipment from the Netherlands to Italy (within the EU), there will be an additional 21% VAT on the shipping costs.
Furthermore, if your shipment stays within the European Union, you won't have to deal with any import duties or customs clearance fees because your shipment doesn't go through customs. Please note that the European Union is not the same as Europe.
View here all the countries that are part of the European Union. For example, Switzerland is part of Europe but not part of the European Union.
Outside the European Union
If, for example, you send a shipment from the Netherlands to the United States, there will be no VAT (0%) applied to the displayed shipping rates.
However, there might be import duties levied by customs in the destination country if you send a shipment to/from a country outside the European Union. Typically, customs costs are charged to the recipient. This is known as Delivered At Place (DAP) in logistics terminology.
Customs is a government agency that levies import duties in certain cases to protect the local market. As a company, you can also ship using Delivered Duty Paid (DDP), which means any customs costs will be charged to you as the sender.
If you have any questions about this topic, feel free to contact us. Additionally, you can read everything about import duties, VAT, and the customs clearance process in this blog.
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A customs invoice is a form where all the goods you want to ship are specified. This invoice includes an English description of the goods, along with their corresponding value and weight.
The contents of your shipment must be specified per type of product you're sending to avoid delays at customs. A customs invoice is always prepared in quadruplicate in accordance with customs guidelines.
When is a customs invoice required?
A customs invoice is only required for shipments to/from countries outside the European Union (e.g., Netherlands - United States). If your shipment stays within the European Union (e.g., Netherlands - Italy), your shipment will not go through customs, and therefore, a customs invoice is not required.
Additionally, document shipments are not subject to customs, so if you're sending a document to a country within/outside the European Union, no customs invoice is needed.
Please note that not all goods can be shipped to every country. You can find a list of goods that cannot be sent via ParcelParcel on this page.
Do I need to create a customs invoice myself?
If you're sending a shipment to/from a country outside the European Union, it's mandatory to include a customs invoice with the shipment. We provide free support in creating a customs invoice.
You can easily generate a customs invoice through our shipping platform. The customs invoice will be automatically generated based on the content you specified during your booking.
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You can import just as easily as export via ParcelParcel.
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You can find a list of goods that cannot be shipped via ParcelParcel on this page.
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