Enter your tracking number in ParcelParcel’s Track & Trace tool to get real-time updates on your shipment. Unlike DPD’s standard tracking system, ParcelParcel offers a clearer, more user-friendly experience with proactive support if you encounter issues. Track your package now

Check ParcelParcel’s tracking system for the latest updates. If there’s a delay, don’t struggle with DPD’s limited support—our expert team is available via phone, email, or chat to resolve the issue quickly. We work directly with DPD to minimize disruptions and keep your shipment moving.

Yes! ParcelParcel’s tracking tool allows you to monitor multiple shipments from a single dashboard—perfect for businesses or frequent shippers. Manage all your deliveries in one place without dealing with DPD’s complex tracking system.

Yes, DPD provides international tracking, but when you track through ParcelParcel, you also get customs assistance and proactive monitoring. If any issues arise during customs clearance, our team is ready to help, something DPD’s direct service lacks.

✅ Lower shipping costs – Get the same reliable DPD shipping at a better price through ParcelParcel.
✅ Real human support – Unlike DPD’s often slow customer service, we’re available via phone, email, and chat.
✅ Seamless customs guidance – Avoid clearance delays with expert assistance.
✅ 4.7 Trustpilot rating vs. DPD’s lower scores – Our customers trust us for a smooth, hassle-free shipping experience.
✅ Proactive issue resolution – We don’t just track your shipment, we help resolve delays before they become problems.

Looking to send a parcel? Use ParcelParcel’s shipping cost calculator and Track & Trace services to follow your shipment with ease. 

You can instantly check the shipping costs through our rate calculator. Enter the weight, dimensions, and destination country of your shipment, and you will see all available shipping options along with their respective delivery times. The calculator can be used to compare shipping rates for both export and import shipments.

If you need help calculating a shipping rate, watch the video below. Click on the button to play the video and the icon to view the video in fullscreen.

Shipping costs are calculated based on dimensions (LxWxH in cm), weight (in kg), and the destination country. Both the actual weight (as shown on the scale) and the volumetric weight are considered.

The volumetric weight is the weight calculated based on the space your shipment occupies in the plane. The higher of the two weights (volumetric or actual weight) is used to calculate the shipping rate. You don't need to calculate this yourself; our calculator does it for you.

You can use the discount code PP10 for 10% discount on the transportation costs of your first shipment. You can apply the discount code during the checkout process (instructions).

Whether additional costs apply depends on whether your shipment stays within the European Union or is sent to/from a country outside the European Union. Below, you can see the additional costs for each situation.

Within the European Union
If, for example, you send a shipment from the Netherlands to Italy (within the EU), there will be an additional 21% VAT on the shipping costs.

Furthermore, if your shipment stays within the European Union, you won't have to deal with any import duties or customs clearance fees because your shipment doesn't go through customs. Please note that the European Union is not the same as Europe.

View here all the countries that are part of the European Union. For example, Switzerland is part of Europe but not part of the European Union.

Outside the European Union
If, for example, you send a shipment from the Netherlands to the United States, there will be no VAT (0%) applied to the displayed shipping rates.

However, there might be import duties levied by customs in the destination country if you send a shipment to/from a country outside the European Union. Typically, customs costs are charged to the recipient. This is known as Delivered At Place (DAP) in logistics terminology.

Customs is a government agency that levies import duties in certain cases to protect the local market. As a company, you can also ship using Delivered Duty Paid (DDP), which means any customs costs will be charged to you as the sender.

If you have any questions about this topic, feel free to contact us. Additionally, you can read everything about import duties, VAT, and the customs clearance process in this blog.

A customs invoice is a form where all the goods you want to ship are specified. This invoice includes an English description of the goods, along with their corresponding value and weight.

The contents of your shipment must be specified per type of product you're sending to avoid delays at customs. A customs invoice is always prepared in quadruplicate in accordance with customs guidelines.

When is a customs invoice required?
A customs invoice is only required for shipments to/from countries outside the European Union (e.g., Netherlands - United States). If your shipment stays within the European Union (e.g., Netherlands - Italy), your shipment will not go through customs, and therefore, a customs invoice is not required.

Additionally, document shipments are not subject to customs, so if you're sending a document to a country within/outside the European Union, no customs invoice is needed.

Please note that not all goods can be shipped to every country. You can find a list of goods that cannot be sent via ParcelParcel on this page.

Do I need to create a customs invoice myself?
If you're sending a shipment to/from a country outside the European Union, it's mandatory to include a customs invoice with the shipment. We provide free support in creating a customs invoice.

You can easily generate a customs invoice through our shipping platform. The customs invoice will be automatically generated based on the content you specified during your booking.

You can import just as easily as export via ParcelParcel.

You can find a list of goods that cannot be shipped via ParcelParcel on this page.