Delivered time: make international delivery predictable with ParcelParcel
Does international shipping feel complicated and unpredictable? Your delivered time shouldn’t be a mystery. For many SMEs, a shipment outside the EU still means guessing delivery dates, worrying about customs and hoping the courier does the rest.
ParcelParcel changes that.
For SMEs that want to ship or import outside the EU, ParcelParcel is the shipping aggregator that simplifies the whole process by handling complex customs procedures and paperwork, so you save time and keep control over your shipments. Instead of comparing couriers and conditions manually, you instantly see which option gives you the best delivered time and price.
Chantal has been writing about logistics topics for almost two decades and has worked for major international carriers.
What does “delivered time” actually mean?
“Delivered time” is the exact moment your parcel is handed over to your recipient. It goes beyond simple transit days and includes:
Pickup and linehaul
Any transfer between networks or depots
Customs checks for non-EU destinations
Local last-mile delivery windows
Possible re-delivery attempts if the recipient isn’t available
Where many shippers only look at “3–5 transit days”, ParcelParcel focuses on the real delivered time. That helps you set realistic expectations with your customers, sales teams or international partners.
The main factors that impact delivered time
Several elements influence your final delivered time, especially for shipments outside the EU:
Service type
Economy and Express services follow different networks, speed profiles and cut-off rules.
Route and distance
Intercontinental routes (for example EU to USA or Asia) often rely on air freight and hub-and-spoke networks, which can add handling time.
Customs requirements
For non-EU shipments, your commercial invoice, HS codes and values must be correct. Incomplete or unclear data can cause delays during customs clearance. For more background, you can check the EU’s overview of the Harmonised System for product classification.
Pickup and cut-off times
Shipping before the courier’s cut-off can easily save you a full day on your delivered time.
Recipient availability
If nobody is available at the delivery address, the courier may need to try again, which pushes your delivered time forward.
How ParcelParcel helps you reach the fastest delivered time
Instantly compare top couriers
With ParcelParcel you automatically compare DHL, FedEx, UPS, DPD, DSV and Skynet on one clear platform. You see:
Many shippers ask: are parcels delivered on Saturday?
Often the answer is yes—but it depends on the courier, the destination city and the service you choose.
In many metropolitan areas, Express services offer Saturday delivery as a standard or optional extra. Economy services, on the other hand, typically deliver on business days only.
If your delivered time is tight and a Saturday arrival is important:
Choose an Express service that supports Saturday delivery on your route
Ship before the latest cut-off, ideally on Thursday or Friday
Make sure the recipient address is open on Saturday (for business shipments)
Tip: if Saturday delivery is essential for you, send our team your postcode pair. We’ll check “are parcels delivered on Saturday” for your route and confirm the options before you book.
Are parcels delivered on Sunday?
The next question is: are parcels delivered on Sunday?
Sunday delivery is more limited and depends heavily on the country, region and courier network.
Some premium services and specific routes offer Sunday delivery in major cities, but it is not available everywhere and usually comes with additional conditions or surcharges.
When a Sunday delivered time is critical:
Let us know your origin, destination and deadline
We compare multiple couriers and service levels
Where possible, we propose time-definite Express services that include weekend delivery
Again, our team will check availability for your postcode pair so you know exactly what is possible before you promise a Sunday delivery to your customer.
Express vs Economy: choosing the right service for delivered time
Express services
Choose Express when your delivered time is business-critical. Benefits include:
Shorter transport times
Less impact from weekends and holidays
Time-definite delivery windows on many routes
Higher reliability for urgent documents, samples or spare parts
You pay more, but you gain control and predictability.
Economy services
Economy is ideal when:
Cost is more important than speed
Your shipment is non-urgent
You’re restocking inventory or shipping non-critical goods
You still get a clear delivered time indication, but with more flexibility around the exact delivery date.
ParcelParcel shows Express and Economy options side by side, so you can see immediately how each choice impacts your delivered time and your budget.
Five pro tips to secure the shortest delivered time
Ship before the courier cut-off
Missing the cut-off usually adds a full day to your delivered time.
Complete all customs data
Correct HS codes, values and detailed descriptions reduce questions from customs and prevent holds.
Use sturdy, suitable packaging
Proper packaging reduces the risk of damage, repacking or manual handling that could delay the shipment.
Share tracking with your recipient
When your customer sees Track & Trace, they can react faster to attempted deliveries or customs contact.
Consider dropping off at a service point
On busy days, bringing your shipment to a drop-off point earlier can help you meet tighter cut-off times.
Need help choosing the best delivered time?
Not sure which service gives you the best delivered time for your route? You don’t have to figure it out alone.
During office hours, our friendly team is ready to:
Compare delivered time options for your postcode pair
Check if Saturday or Sunday delivery is available
Advise on Express vs Economy for your specific shipment
Help you prepare the right customs documents
You can contact us by phone or email, whatever works best for you. We’ll help you choose the service that fits your deadline, budget and shipment type.
Why SMEs choose ParcelParcel
SMEs that ship outside the EU choose ParcelParcel because we make international delivered time clear and manageable:
Clarity – One platform, multiple couriers and transparent comparisons.
Speed – Smart service selection, strict cut-off management and fast Express options.
Control – Real-time tracking and proactive communication for you and your recipient.
Support – Personal help from experts who deal with customs and international shipping every day.
Ready to ship smarter and make your delivered time predictable?
Start today with ParcelParcel, no contracts, no obligations, just sharp rates, fast delivered time and personal support whenever you need it.
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What questions did other senders have?
Transit time is the period your shipment spends moving between depots and hubs. Delivered time is when the parcel actually reaches your recipient. Delivered time includes transit, customs clearance for non-EU shipments, local delivery windows and any re-delivery attempts.
Did this answer help?
On many major routes you can. Several Express services offer time-definite delivered time options, sometimes even with Saturday delivery. Share your origin, destination and deadline with us and we’ll select the service that best matches your required delivery date.
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Cut-off times are crucial. If your shipment is picked up or dropped off after the cut-off, it usually departs a day later, so your delivered time moves at least one day forward. ParcelParcel helps you plan pickups or drop-offs so you can hit the latest possible cut-off for your route.
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They can, especially if your paperwork or data is incomplete. That’s why ParcelParcel helps you with commercial invoices, HS codes, values and descriptions. When customs receives correct and clear information the first time, your shipment can be released faster and your delivered time stays on track. For extra background, you can consult the EU’s Access2Markets portal for customs and tariff information.
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For international shipments, Saturday delivery is widely available on selected Express services in many cities, while Sunday delivery is more limited and country-specific. If weekend delivery is important, ask us to check availability for your exact postcode pair. We’ll confirm which services offer Saturday or Sunday delivered time before you book, so you only promise what is actually possible.
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You can instantly check the shipping costs through our rate calculator. Enter the weight, dimensions, and destination country of your shipment, and you will see all available shipping options along with their respective delivery times. The calculator can be used to compare shipping rates for both export and import shipments.
If you need help calculating a shipping rate, watch the video below. Click on the button to play the video and the icon to view the video in fullscreen.
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Shipping costs are calculated based on dimensions (LxWxH in cm), weight (in kg), and the destination country. Both the actual weight (as shown on the scale) and the volumetric weight are considered.
The volumetric weight is the weight calculated based on the space your shipment occupies in the plane. The higher of the two weights (volumetric or actual weight) is used to calculate the shipping rate. You don't need to calculate this yourself; our calculator does it for you.
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You can use the discount code PP10 for 10% discount on the transportation costs of your first shipment. You can apply the discount code during the checkout process (instructions).
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Whether additional costs apply depends on whether your shipment stays within the European Union or is sent to/from a country outside the European Union. Below, you can see the additional costs for each situation.
Within the European Union If, for example, you send a shipment from the Netherlands to Italy (within the EU), there will be an additional 21% VAT on the shipping costs.
Furthermore, if your shipment stays within the European Union, you won't have to deal with any import duties or customs clearance fees because your shipment doesn't go through customs. Please note that the European Union is not the same as Europe.
View here all the countries that are part of the European Union. For example, Switzerland is part of Europe but not part of the European Union.
Outside the European Union If, for example, you send a shipment from the Netherlands to the United States, there will be no VAT (0%) applied to the displayed shipping rates.
However, there might be import duties levied by customs in the destination country if you send a shipment to/from a country outside the European Union. Typically, customs costs are charged to the recipient. This is known as Delivered At Place (DAP) in logistics terminology.
Customs is a government agency that levies import duties in certain cases to protect the local market. As a company, you can also ship using Delivered Duty Paid (DDP), which means any customs costs will be charged to you as the sender.
If you have any questions about this topic, feel free to contact us. Additionally, you can read everything about import duties, VAT, and the customs clearance process in this blog.
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A customs invoice is a form where all the goods you want to ship are specified. This invoice includes an English description of the goods, along with their corresponding value and weight.
The contents of your shipment must be specified per type of product you're sending to avoid delays at customs. A customs invoice is always prepared in quadruplicate in accordance with customs guidelines.
When is a customs invoice required? A customs invoice is only required for shipments to/from countries outside the European Union (e.g., Netherlands - United States). If your shipment stays within the European Union (e.g., Netherlands - Italy), your shipment will not go through customs, and therefore, a customs invoice is not required.
Additionally, document shipments are not subject to customs, so if you're sending a document to a country within/outside the European Union, no customs invoice is needed.
Please note that not all goods can be shipped to every country. You can find a list of goods that cannot be sent via ParcelParcel on this page.
Do I need to create a customs invoice myself? If you're sending a shipment to/from a country outside the European Union, it's mandatory to include a customs invoice with the shipment. We provide free support in creating a customs invoice.
You can easily generate a customs invoice through our shipping platform. The customs invoice will be automatically generated based on the content you specified during your booking.
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You can import just as easily as export via ParcelParcel.
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You can find a list of goods that cannot be shipped via ParcelParcel on this page.
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Yes, we act as a logistics intermediary, enabling us to obtain high discounted rates from the carriers. We pass these savings on to you, allowing you to ship worldwide at a cost-effective price.
In short, you benefit from our shipping rates. In nearly all cases, you will save much more by using ParcelParcel for shipping than going directly through the carrier.
For example, let's say you want to send a shipment to the United States and contact the carriers (e.g., FedEx, DHL, or TNT) directly for shipping rates. Based on the volume of your shipments, you may receive a certain discount on the shipping rate (volume discount). If you are sending only one shipment, the discount rate would be limited.
As ParcelParcel, we are a major customer of the carriers, sending thousands of shipments as an intermediary. By choosing ParcelParcel, you can save up to 70% on your shipping costs as you benefit from our discounted rates. Quite straightforward, isn't it?
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You can insure your package for 1.0% of the total value with minimum administrative costs of €19.50.
For example, if the contents of your shipment are valued at €700, the insurance administrative costs would be €19.50. So, 1% of €700 is €7, but the minimum administrative costs for insurance are €19.50.
Therefore, we charge €19.50 administrative costs for insurance. You can use our rate calculator to indicate if you want to opt for insurance.
You insure your shipment against damage, theft, and loss. We also recommend reading this article about the 5 essential points to consider when choosing insurance.
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If you submit the package before 13:30, it can often be picked up on the same working day. If it's after 13:30, you can always call to inquire if a pickup is still possible today. Unfortunately, your shipment cannot be picked up during the weekend.
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You can pay with all popular payment methods such as iDeal, PayPal, Bancontact, credit card, Apple Pay, KBC/CBC Payment Button, Belfius Direct, and SOFORT Banking through
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Yes, this is possible and is called third country shipments. A third country shipment is an international shipment where the package originates from a country that is not the country of dispatch or receipt. In other words, shipments from and to all countries in the world. This is also known as third-country transport. You can send shipments that go beyond the Netherlands. For example:
A domestic shipment in the United States
A package from France to Switzerland
A shipment from Germany to China
Do you want to send a gift to family or friends? Distribute products worldwide? Import, export; in other words, engage in trade between non-adjacent countries? You can easily and quickly arrange this with ParcelParcel. Register today for a free MyParcelParcel account or calculate shipping costs via our rate calculator.
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Use a suitable box To send your package safely, it's important to choose a box that fits the dimensions of your package's contents. Keep in mind that smaller packaging can be relatively cheaper.
Take pictures of the inside and outside packaging (insured shipments) To be able to prove that your package is properly packed in case of damage or loss, we recommend taking pictures during the packing process. Take pictures of at least the inside and outside packaging, showing the product you want to send. This tip only applies if you choose to insure your package.
Fill all empty spaces Fill the package with, for example, bubble wrap, packing paper, or old newspapers. Make sure the contents of the package cannot shift during transport. This prevents damage to your package.
Seal the package properly Seal the package with strong tape. We recommend using packaging tape, but duct tape can also be used. Make sure the box is properly sealed so it cannot open during transport.
Label the package correctly Make sure the delivery address is clearly visible and complete. Preferably, put a label with the delivery address on different sides of the package. This ensures the address is always visible, even if the package is placed upside down during transport.
Remove old labels or stickers If you are reusing a box, make sure to remove any old labels or stickers. This prevents confusion about the destination of your package.
Choose the right shipping method Choose a shipping method that matches the fragility of your package's contents. For example, choose extra secure packaging if you're sending fragile items.
Choose additional insurance if needed If the contents of your package are valuable, you can choose additional insurance for extra peace of mind. Keep in mind that insured shipments require photos of the inside and outside packaging as proof of proper packing.