DHL pick-up points, known officially as DHL ServicePoints, are a network of retail locations—including shops, kiosks, and post offices—where you can drop off or collect parcels with ease. They're ideal if you want flexible delivery that fits your schedule or you’re not home during the day.
Chantal has been writing about logistics topics for almost two decades and has worked for major international carriers.
When you ship with ParcelParcel, you unlock more than just a DHL service. You gain a smart, flexible shipping experience that compares carriers, saves you money, and lets you choose between home collection or pick-up points. We integrate DHL's vast European ServicePoint network into our platform to give you full control over how you send and receive packages.
With over 47,000 DHL pick-up points across Europe, managing your delivery is never a hassle—especially when you book through ParcelParcel.
Benefit | How You Benefit |
Flexible Hours | Most locations open early, close late, and operate on weekends. |
Zero Waiting at Home | Skip missed deliveries—pick up when it suits your schedule. |
Eco-Friendly Shipping | Fewer failed attempts and consolidated deliveries reduce emissions. |
Quick Drop-Off | Book through ParcelParcel, print your label, and drop off your parcel in seconds. |
Prefer home pickup? With ParcelParcel, that’s free too.
Booking DHL through ParcelParcel doesn’t just simplify the process—it enhances it. You get full access to DHL’s global logistics infrastructure plus:
Personalized pickup options at home, work, or your favorite local shop.
Full track & trace capabilities so you can follow every step of your delivery.
Quick-response customer support (in under 2 minutes!).
Instant quote comparisons and smart shipping via our calculator:
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With a Trustpilot score of 4.7/5, ParcelParcel is your go-to for faster, smarter shipping—unlike direct bookings with DHL, which rate much lower for service.
Type | Purpose | Examples |
Drop-off point | Send your booked shipment | Bookshops, convenience stores |
Collection point | Receive online purchases | Supermarkets, kiosks |
Return point | Return online orders | Clothing stores, electronics retailers |
With ParcelParcel, you can use any of these DHL services and compare them against other top carriers in one simple booking process.
Choose to drop off at a ServicePoint or deliver to one.
Print your shipping label.
Drop your parcel at your chosen location—or pick it up when ready.
Book your shipment via ParcelParcel with DHL as the carrier. insert tool calculator
You’ll get email and/or SMS updates when your parcel is ready for pickup.
Use ParcelParcel’s official locator tool to find the nearest ServicePoint:
Find DHL Pick-up Points
You can filter by:
Opening hours
Services available (drop-off, pick-up, return)
Accessibility and parking
Country | Estimated Locations |
Netherlands | 3,750+ |
Belgium | 2,000+ |
Germany | 29,000+ |
France | 13,000+ |
With ParcelParcel, you’re not limited to DHL. We give you access to 250+ destinations worldwide, multiple carriers, and our smart comparison platform to always find the best deal.
When shipping internationally, ParcelParcel helps simplify customs clearance:
Auto-generate commercial or proforma invoices.
Use our Customs Calculator to estimate taxes and import fees.
Receive tailored advice on shipping documents.
Want to enjoy DHL’s speed with the added bonus of real support? Book your shipment via ParcelParcel and save up to 70%. Use code PP10 at checkout for 10% off your first booking.
With ParcelParcel, you get more than delivery. You get expert support, flexible shipping, and full control—all in one place.
Yes! When booking or shopping online, select a nearby DHL ServicePoint instead of your home address.
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Yes, bring a valid ID or your pickup code (QR or numeric).
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Usually 7 days before it's returned to sender.
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Yes, with a copy of your ID and the pickup code.
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You can instantly check the shipping costs through our rate calculator. Enter the weight, dimensions, and destination country of your shipment, and you will see all available shipping options along with their respective delivery times. The calculator can be used to compare shipping rates for both export and import shipments.
If you need help calculating a shipping rate, watch the video below. Click on the 
button to play the video and the 
icon to view the video in fullscreen.
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Shipping costs are calculated based on dimensions (LxWxH in cm), weight (in kg), and the destination country. Both the actual weight (as shown on the scale) and the volumetric weight are considered.
The volumetric weight is the weight calculated based on the space your shipment occupies in the plane. The higher of the two weights (volumetric or actual weight) is used to calculate the shipping rate. You don't need to calculate this yourself; our calculator does it for you.
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You can use the discount code PP10 for 10% discount on the transportation costs of your first shipment. You can apply the discount code during the checkout process (instructions).
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Whether additional costs apply depends on whether your shipment stays within the European Union or is sent to/from a country outside the European Union. Below, you can see the additional costs for each situation.
Within the European Union
If, for example, you send a shipment from the Netherlands to Italy (within the EU), there will be an additional 21% VAT on the shipping costs.
Furthermore, if your shipment stays within the European Union, you won't have to deal with any import duties or customs clearance fees because your shipment doesn't go through customs. Please note that the European Union is not the same as Europe.
View here all the countries that are part of the European Union. For example, Switzerland is part of Europe but not part of the European Union.
Outside the European Union
If, for example, you send a shipment from the Netherlands to the United States, there will be no VAT (0%) applied to the displayed shipping rates.
However, there might be import duties levied by customs in the destination country if you send a shipment to/from a country outside the European Union. Typically, customs costs are charged to the recipient. This is known as Delivered At Place (DAP) in logistics terminology.
Customs is a government agency that levies import duties in certain cases to protect the local market. As a company, you can also ship using Delivered Duty Paid (DDP), which means any customs costs will be charged to you as the sender.
If you have any questions about this topic, feel free to contact us. Additionally, you can read everything about import duties, VAT, and the customs clearance process in this blog.
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A customs invoice is a form where all the goods you want to ship are specified. This invoice includes an English description of the goods, along with their corresponding value and weight.
The contents of your shipment must be specified per type of product you're sending to avoid delays at customs. A customs invoice is always prepared in quadruplicate in accordance with customs guidelines.
When is a customs invoice required?
A customs invoice is only required for shipments to/from countries outside the European Union (e.g., Netherlands - United States). If your shipment stays within the European Union (e.g., Netherlands - Italy), your shipment will not go through customs, and therefore, a customs invoice is not required.
Additionally, document shipments are not subject to customs, so if you're sending a document to a country within/outside the European Union, no customs invoice is needed.
Please note that not all goods can be shipped to every country. You can find a list of goods that cannot be sent via ParcelParcel on this page.
Do I need to create a customs invoice myself?
If you're sending a shipment to/from a country outside the European Union, it's mandatory to include a customs invoice with the shipment. We provide free support in creating a customs invoice.
You can easily generate a customs invoice through our shipping platform. The customs invoice will be automatically generated based on the content you specified during your booking.
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You can import just as easily as export via ParcelParcel.
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You can find a list of goods that cannot be shipped via ParcelParcel on this page.
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