DHL is a globally recognized name in international logistics, but did you know that shipping with DHL Express through ParcelParcel is faster, easier, and more affordable? While DHL Express specializes in time-sensitive shipments, ParcelParcel takes it a step further, offering you exclusive discounts, premium customer support, and a seamless tracking experience.
Chantal has been writing about logistics topics for almost two decades and has worked for major international carriers.
DHL Express is known for handling urgent and high-priority shipments, but why settle for just fast delivery when you can get more with ParcelParcel? Businesses and individuals trust DHL Express for its speed and reliability, but at ParcelParcel, we take it further, offering you better prices, superior customer service, and a stress-free shipping experience.
With ParcelParcel’s DHL Express Track & Trace tool, you can monitor your shipment in real time while enjoying personalized assistance from our expert team via phone, email, or chat.
Service | ParcelParcel | DHL Express |
Shipping Costs | Offers up to 70% discounts on standard DHL Express rates, providing substantial savings. | Standard rates without intermediary discounts. |
Customer Support | Provides personalized assistance via phone, email, or chat, ensuring real-time human support. | Customer service may be less accessible, leading to potential delays in issue resolution. |
Trustpilot Rating | Holds a 4.7 out of 5 rating on Trustpilot ParcelParcel based on over 3,600 reviews, reflecting high customer satisfaction. | Rating of 1.5 out of 5 on Trustpilot DHL Express, with some customers expressing concerns over service quality. |
Tracking Capabilities | Utilizes an advanced Track & Trace tool for real-time shipment monitoring from pickup to delivery. You can follow all shipments on one page, even if you have booked with different carriers. | DHL Express Track & Trace only |
Customs Clearance Support | Offers seamless customs clearance with expert guidance to prevent delays. | Standard customs support without personalized help for paperwork |
Tracking your DHL Express shipment has never been easier with ParcelParcel’s advanced Track & Trace tool. Unlike DHL’s standard tracking system, our platform is designed for seamless experience, providing real-time updates, proactive support, and a stress-free way to monitor your shipment.
Here’s how ParcelParcel’s Track & Trace makes tracking effortless:
✅ Instant shipping confirmation: Once you book your shipment through ParcelParcel, you receive a unique tracking number to monitor your package from start to finish.
✅ Real-time scanning & transit updates: Your shipment is scanned at every major checkpoint, including sorting centers, customs, and delivery hubs. Our Track & Trace tool keeps you informed at every step.
✅ Advanced tracking made simple: No need to struggle with DHL’s complex tracking system. With ParcelParcel, just enter your tracking number and instantly see your shipment’s latest status, clear, fast, and hassle-free.
✅ Reliable delivery notifications: You’ll receive automatic confirmation when your shipment arrives, so you can rest assured that everything went smoothly.
When shipping internationally, ParcelParcel’s Track & Trace tool is an essential resource for navigating customs clearance, ensuring compliance, aZnd preventing unnecessary delays.
Tips for efficient tracking with ParcelParcel:
✔ Keep your tracking number handy and enter it in ParcelParcel’s Track & Trace tool for real-time updates.
✔ Enable SMS or email notifications to receive instant alerts about your shipment’s status.
✔ Understand customs requirements for your destination country to avoid clearance delays.
✔ Skip DHL’s slow support—if you notice a delay, ParcelParcel’s team is ready to assist and resolve it quickly.
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Need more tips? Check out our Shipping Guide for detailed instructions.
Proof of Delivery (POD) provides official confirmation that your shipment has been successfully received. If available, you can download the POD directly from your ParcelParcel shipping environment after delivery.
We make it even easier! Once your package is delivered, you’ll receive an email with the POD attached (subject: Delivered), so you always have clear proof of receipt.
Start using ParcelParcel’s DHL Express Track & Trace service today and enjoy a hassle-free, reliable delivery experience with expert support at every step.
Our customer support team is available in English to answer any questions you have about your shipment or customs regulations. Contact us today for assistance.
Never shipped with ParcelParcel before? Try us out and temporarily use the discount code PP10 for 10% discount on the shipping costs of your first shipment.
DHL Express is a premium service for urgent shipments, offering faster delivery, real-time tracking and customs support. When you book through ParcelParcel, you get the same trusted DHL Express service with added benefits like expert shipping advice and dedicated customer support.
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Easily track your shipment using ParcelParcel’s DHL Express Track & Trace tool. Just enter your tracking number to get real-time updates on your package’s location and estimated delivery time. With ParcelParcel, you also get direct support if any issues arise.
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Check your tracking status on ParcelParcel’s Track & Trace tool for any customs or transit delays. If there’s an issue, our dedicated support team is here to help, we work directly with DHL Express to resolve delays quickly and efficiently.
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Yes! DHL Express operates in 220+ countries and territories, providing continuous updates throughout your package’s journey. With ParcelParcel, you can track shipments worldwide and receive additional support to ensure smooth deliveries.
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ParcelParcel offers a user-friendly tracking platform, competitive shipping rates, expert guidance, and personalized support. We ensure your DHL Express shipments are handled with care and efficiency, making international shipping easier and more reliable.
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You can instantly check the shipping costs through our rate calculator. Enter the weight, dimensions, and destination country of your shipment, and you will see all available shipping options along with their respective delivery times. The calculator can be used to compare shipping rates for both export and import shipments.
If you need help calculating a shipping rate, watch the video below. Click on the 
button to play the video and the 
icon to view the video in fullscreen.
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Shipping costs are calculated based on dimensions (LxWxH in cm), weight (in kg), and the destination country. Both the actual weight (as shown on the scale) and the volumetric weight are considered.
The volumetric weight is the weight calculated based on the space your shipment occupies in the plane. The higher of the two weights (volumetric or actual weight) is used to calculate the shipping rate. You don't need to calculate this yourself; our calculator does it for you.
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You can use the discount code PP10 for 10% discount on the transportation costs of your first shipment. You can apply the discount code during the checkout process (instructions).
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Whether additional costs apply depends on whether your shipment stays within the European Union or is sent to/from a country outside the European Union. Below, you can see the additional costs for each situation.
Within the European Union
If, for example, you send a shipment from the Netherlands to Italy (within the EU), there will be an additional 21% VAT on the shipping costs.
Furthermore, if your shipment stays within the European Union, you won't have to deal with any import duties or customs clearance fees because your shipment doesn't go through customs. Please note that the European Union is not the same as Europe.
View here all the countries that are part of the European Union. For example, Switzerland is part of Europe but not part of the European Union.
Outside the European Union
If, for example, you send a shipment from the Netherlands to the United States, there will be no VAT (0%) applied to the displayed shipping rates.
However, there might be import duties levied by customs in the destination country if you send a shipment to/from a country outside the European Union. Typically, customs costs are charged to the recipient. This is known as Delivered At Place (DAP) in logistics terminology.
Customs is a government agency that levies import duties in certain cases to protect the local market. As a company, you can also ship using Delivered Duty Paid (DDP), which means any customs costs will be charged to you as the sender.
If you have any questions about this topic, feel free to contact us. Additionally, you can read everything about import duties, VAT, and the customs clearance process in this blog.
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A customs invoice is a form where all the goods you want to ship are specified. This invoice includes an English description of the goods, along with their corresponding value and weight.
The contents of your shipment must be specified per type of product you're sending to avoid delays at customs. A customs invoice is always prepared in quadruplicate in accordance with customs guidelines.
When is a customs invoice required?
A customs invoice is only required for shipments to/from countries outside the European Union (e.g., Netherlands - United States). If your shipment stays within the European Union (e.g., Netherlands - Italy), your shipment will not go through customs, and therefore, a customs invoice is not required.
Additionally, document shipments are not subject to customs, so if you're sending a document to a country within/outside the European Union, no customs invoice is needed.
Please note that not all goods can be shipped to every country. You can find a list of goods that cannot be sent via ParcelParcel on this page.
Do I need to create a customs invoice myself?
If you're sending a shipment to/from a country outside the European Union, it's mandatory to include a customs invoice with the shipment. We provide free support in creating a customs invoice.
You can easily generate a customs invoice through our shipping platform. The customs invoice will be automatically generated based on the content you specified during your booking.
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You can import just as easily as export via ParcelParcel.
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You can find a list of goods that cannot be shipped via ParcelParcel on this page.
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