Shipping a package, whether domestically or internationally, always carries some risk. From accidental damage during transit to unexpected loss or theft, ensuring your parcel is protected is essential. That’s where ParcelParcel’s transport insurance comes in—giving you peace of mind and financial security for your shipments. Whether you're sending valuable goods, fragile items, or bulk shipments, insuring your package ensures that you’re covered against unforeseen events.
Chantal has been writing about logistics topics for almost two decades and has worked for major international carriers.
Shipping valuable or fragile items comes with inherent risks, including loss, theft, or damage during transit. Choosing the right insurance package ensures financial protection and peace of mind. With ParcelParcel’s transport insurance, you can rest assured that your shipment is covered against unforeseen events.
Transport insurance provides coverage for parcels against damage, loss, or theft while in transit. Standard carrier liability may not fully cover high-value items, making additional insurance a smart choice for:
High-value products (electronics, luxury goods, artwork)
Fragile shipments (glassware, antiques, instruments)
International shipments (greater transit risks and customs delays)
Business shipments (e-commerce, wholesale orders)
Learn More About ParcelParcel’s Insurance Coverage
At ParcelParcel, we make insuring your shipment simple and transparent. When you use our Shipping Cost Calculator, you can easily compare carriers and select optional insurance during the booking process — all in one place. We take the guesswork out of protecting your parcel.
Choose your insurance with ease: During checkout, you’ll see whether standard insurance is included and whether you want to add extra coverage for valuable or fragile items.
No need to calculate manually: Our platform helps you declare your parcel’s value and instantly shows the available insurance options.
Stay protected with the right packaging: We recommend using strong, secure packaging to prevent damage and ensure insurance validity.
All your documents in one place: Once booked, your shipment details, receipts, and insurance confirmation are stored in your ParcelParcel dashboard for easy access if needed.
With ParcelParcel, you stay in control — while we handle the details.
ParcelParcel’s insurance package covers:
✅ Door-to-door, all-risk coverage under Dutch Bourse Cargo Policy 2006
✅ Protection against loss, damage, and theft during transit
✅ Coverage for international and domestic shipments
❌ Exclusions apply, including cyber-attacks, pandemics, and improper packaging
Note: General Terms and Conditions apply. Read them here:ParcelParcel Insurance Terms
Check carrier and ParcelParcel packaging requirements
Your packaging must meet the carrier’s guidelines and to ensure your claim is valid.
Choose the right insurance plan
ParcelParcel offers different coverage options based on the type of goods and shipment value:
Type of Shipment | Coverage Limit | Deductible |
Parcel shipping | Up to €250,000 | Nil |
Pallet shipping | Up to €500,000 | €150 for shipments over €100,000 |
Art, antiques, jewelry | Up to €100,000 | €250 for shipments over €10,000 |
Ensure proper packaging
Follow these steps to meet insurance requirements and avoid claim rejection:
Use the right box: Choose a box that fits your item with at least 15 cm extra space for padding.
Reinforce the packaging: Wrap items in 8 cm thick bubble wrap and use corner protectors.
Fill empty spaces: Prevent movement inside the box with packing material like bubble wrap or cardboard.
Use the H-taping method: Securely tape all seams for added protection.
Label clearly: Attach an extra shipping label inside the package in case the outer one gets removed.
Take photos of packaging
Capture images of the inner and outer packaging before shipping. This helps validate your claim if damage occurs.
Book your shipment and select insurance
When booking, choose transport insurance and declare the full value of your parcel.
For fragile items: Attach “Fragile” stickers to alert handlers.
For paintings with glass: Apply diagonal tape to reinforce the glass plate and add tracing paper over oil paintings.
For high-value shipments: Consider using additional reinforcement materials.
Drop test: Your package should withstand a 1-meter fall to ensure proper protection.
Ensure peace of mind by securing ParcelParcel’s reliable transport insurance. Safeguard your package against unexpected issues while enjoying a hassle-free shipping experience. Follow proper packaging guidelines, select the ideal insurance plan, and ship worry-free.
Insure your package today or contact our expert team for personalized support. Ship smarter, ship safer—choose ParcelParcel!
Compare rates using our shipping calculator to find the best price.
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Use a reinforced box, add protective padding, and follow the H-taping method to secure your shipment.
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Yes! All ParcelParcel shipments include real-time tracking for better transparency.
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For heavy shipments (over 68 kg), contact our support team for pallet shipping options.
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No, customs duties vary by country. Our team can assist with customs clearance guidance, also, we have a tool to calculate customs duties.
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You can instantly check the shipping costs through our rate calculator. Enter the weight, dimensions, and destination country of your shipment, and you will see all available shipping options along with their respective delivery times. The calculator can be used to compare shipping rates for both export and import shipments.
If you need help calculating a shipping rate, watch the video below. Click on the 
button to play the video and the 
icon to view the video in fullscreen.
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Shipping costs are calculated based on dimensions (LxWxH in cm), weight (in kg), and the destination country. Both the actual weight (as shown on the scale) and the volumetric weight are considered.
The volumetric weight is the weight calculated based on the space your shipment occupies in the plane. The higher of the two weights (volumetric or actual weight) is used to calculate the shipping rate. You don't need to calculate this yourself; our calculator does it for you.
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You can use the discount code PP10 for 10% discount on the transportation costs of your first shipment. You can apply the discount code during the checkout process (instructions).
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Whether additional costs apply depends on whether your shipment stays within the European Union or is sent to/from a country outside the European Union. Below, you can see the additional costs for each situation.
Within the European Union
If, for example, you send a shipment from the Netherlands to Italy (within the EU), there will be an additional 21% VAT on the shipping costs.
Furthermore, if your shipment stays within the European Union, you won't have to deal with any import duties or customs clearance fees because your shipment doesn't go through customs. Please note that the European Union is not the same as Europe.
View here all the countries that are part of the European Union. For example, Switzerland is part of Europe but not part of the European Union.
Outside the European Union
If, for example, you send a shipment from the Netherlands to the United States, there will be no VAT (0%) applied to the displayed shipping rates.
However, there might be import duties levied by customs in the destination country if you send a shipment to/from a country outside the European Union. Typically, customs costs are charged to the recipient. This is known as Delivered At Place (DAP) in logistics terminology.
Customs is a government agency that levies import duties in certain cases to protect the local market. As a company, you can also ship using Delivered Duty Paid (DDP), which means any customs costs will be charged to you as the sender.
If you have any questions about this topic, feel free to contact us. Additionally, you can read everything about import duties, VAT, and the customs clearance process in this blog.
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A customs invoice is a form where all the goods you want to ship are specified. This invoice includes an English description of the goods, along with their corresponding value and weight.
The contents of your shipment must be specified per type of product you're sending to avoid delays at customs. A customs invoice is always prepared in quadruplicate in accordance with customs guidelines.
When is a customs invoice required?
A customs invoice is only required for shipments to/from countries outside the European Union (e.g., Netherlands - United States). If your shipment stays within the European Union (e.g., Netherlands - Italy), your shipment will not go through customs, and therefore, a customs invoice is not required.
Additionally, document shipments are not subject to customs, so if you're sending a document to a country within/outside the European Union, no customs invoice is needed.
Please note that not all goods can be shipped to every country. You can find a list of goods that cannot be sent via ParcelParcel on this page.
Do I need to create a customs invoice myself?
If you're sending a shipment to/from a country outside the European Union, it's mandatory to include a customs invoice with the shipment. We provide free support in creating a customs invoice.
You can easily generate a customs invoice through our shipping platform. The customs invoice will be automatically generated based on the content you specified during your booking.
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You can import just as easily as export via ParcelParcel.
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You can find a list of goods that cannot be shipped via ParcelParcel on this page.
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