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Temporary import and export: your B2B guide to repairs and re-import

If you do business internationally, you can't avoid it: sometimes goods have to cross the border, but they're meant to come back after a while. For a trade fair, a demonstration or a repair, for example. Temporary import and export can look like a logistical challenge, especially once customs gets involved. How do you make sure you don't pay the full whack of import duties and VAT again when your goods come back? In this article we explain exactly how a repair shipment goes through customs, what outward processing means and how to make re-import go smoothly.
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Last updated 26 October 2026

What is temporary export of goods?

Temporary export of goods means sending goods from the EU to a non-EU country with the intention of bringing them back in exactly the same state or in a processed state. For B2B companies this usually happens in two scenarios:

  1. Without processing: you send equipment abroad for a trade fair or for sampling. For this you often use an ATA Carnet (in Dutch), which works like a passport for your goods and lets you avoid import charges.

  2. With processing (repair): you send a faulty machine or part to the manufacturer outside the EU for repair or maintenance. This process falls under a special customs procedure.

Repair shipments and customs: how does outward processing work?

When you have a product repaired, modified or processed outside the EU, in customs terms this is called outward processing. It's a key term to remember.

So what exactly is outward processing? It's a customs procedure that lets you, as a business, temporarily export Union goods outside the European Union to have them processed there (such as a repair). When these goods are re-imported into the EU, you then don't pay tax on the full value of the goods, only on the added value (the repair costs) and the transport costs incurred.

This saves your business a considerable amount on import duties. According to the official guidelines of Dutch Customs (in Dutch), you do need to apply for an outward processing authorisation in advance, or have a customs broker arrange it for you.

Re-import and temporary import: documentation is key

Whether it's temporary import (for example a foreign customer sending a machine to you in the EU for repair) or re-import after outward processing, customs wants to know exactly what's in the parcel and what it's worth.

To avoid delays, your shipment needs the right paperwork. A standard commercial invoice often doesn't apply here, because no actual sale takes place. Instead you use a proforma invoice (in Dutch). On this invoice you state the reason for export clearly, for example: "Temporary export for repair and return" or "Value for customs purposes only". Also make sure serial numbers are listed correctly, so customs can verify on re-import that it's exactly the same product.

Need more detail on how different countries handle import and export? Take a look at our extensive customs information.

Why use ParcelParcel for your temporary shipments?

At ParcelParcel we get that you don't want customs headaches. As a B2B customer you just want that faulty part repaired quickly and back running in your production line. Our platform helps you create the right customs documents and advises you on the best carriers for your repair shipment, and our in-house customs specialists are always there to help. That's how we make sure your temporary export and re-import run smoothly, without unexpected costs.

Frequently asked questions

What's the difference between temporary export and outward processing?+

Temporary export is a broad term for goods that cross the border and come back again. Outward processing is the specific customs procedure you use when these goods are processed, restored or repaired abroad before they come back.

Do I have to pay import duties again on re-import after a repair?+

No. If you apply the outward processing procedure correctly, on re-import you only pay import duties and VAT on the repair costs (the added value) and any transport costs, not on the original value of the product.

Which documents do I need for a repair shipment through customs?+

At the very least you need a proforma invoice with a clear description of the goods, serial numbers, the original value, the estimated repair value and a statement that it's a temporary export for repair.

Can I use an ATA Carnet for a repair shipment?+

No. An ATA Carnet is only meant for goods that come back in exactly the same state, such as trade fair materials or demonstration models. For goods that are processed or repaired, you need to follow the outward processing procedure.

How can ParcelParcel help me with temporary import and export?+

On our shipping platform you can easily compare rates from premium carriers and create the customs invoices you need automatically. On top of that, our team of logistics specialists proactively checks your shipments and documents, so your repair shipments get through customs without delay.

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