Track your TNT shipment
Common TNT statuses
Awaiting clearance instructions
TNT: “Awaiting customs clearance instructions/information. We've contacted the receiver to get them.” (code HI)
The parcel is at customs and instructions or more information are needed to clear it. TNT has asked the receiver for them.
What to do? Receiver: contact TNT and provide the requested instructions or information.
Delay in transit
TNT: “There's been a delay but we're working hard to deliver on time.” (code LAO)
Your parcel has been delayed. TNT is working to still deliver it on time.
What to do? No action needed for now. Keep following the parcel via track & trace.
Shipped with ParcelParcel? We keep an eye on your shipment, and you can ask questions in your case file.
Delay in transit
TNT: “Shipment delayed in transit Recovery actions underway.” (code NR)
Your parcel has been delayed in transit. TNT is working on a solution.
What to do? No action needed for now. Keep following the parcel via track & trace.
Shipped with ParcelParcel? We keep an eye on your shipment.
Delay in transit
TNT: “There's been a delay but we're working hard to deliver on time.” (code MTO)
Your parcel has been delayed. TNT is working to still deliver it on time.
What to do? No action needed for now. Keep following the parcel via track & trace.
Shipped with ParcelParcel? We keep an eye on your shipment, and you can ask questions in your case file.
All TNT statuses and what they mean →
How to track a TNT parcel
Every TNT shipment has a shipment number, also called a consignment number or TNT tracking number. It's an 8- or 9-digit number. You need it to see the status of your parcel, whether it's travelling within Europe or worldwide. Booked through ParcelParcel? You find the number in MyParcelParcel, where you can follow all your shipments in one overview. Expecting a parcel from someone else? Ask the sender for the number.
Track your TNT parcel in five steps
Tracking a TNT parcel takes less than a minute:
Find your 8- or 9-digit TNT tracking number.
Go to the TNT tracking page, or to ParcelParcel's Track & Trace tool if you booked with us.
Enter the number and start the search.
Several shipments shown? A TNT number isn't always unique, so pick yours by date, origin and destination.
Check the status. Want to rearrange the delivery? Keep your tracking number and the delivery address to hand.
Book and track your TNT shipments through ParcelParcel
When you book a TNT shipment through ParcelParcel, you save up to 70% on your international shipping costs. We buy large volumes from well-known carriers such as TNT, so we get big discounts on shipping rates. We pass these volume discounts on to you. And you track all your shipments, from TNT and other carriers, in one place.
Our in-house logistics specialists keep an eye on your shipment and solve any problems that come up in transit. Is your parcel delayed or stuck at customs? You don't have to chase TNT yourself: contact us and we sort it out.
TNT Economy Express and Express
TNT has a lot of experience with shipments within Europe. For international shipments you choose between TNT Economy Express and Express.
Economy Express is ideal when you want to keep costs down, and your shipment is still delivered on time. With the Express services the focus is on speed: your shipment is delivered on the first possible working day. Read more about sending a parcel abroad.
TNT is part of FedEx
FedEx took over TNT Express in 2016. The two companies are still being integrated, for example their IT systems and transport networks. In time, the TNT brand will be fully replaced by FedEx. Read more about shipping with FedEx.
Sending a TNT parcel as a business: how it works
Want to send a TNT parcel for your business? Through ParcelParcel it's quick and easy:
Go to ParcelParcel and create a free business account.
Fill in your company and billing details.
You receive your login details by email.
You now have access to our shipping platform MyParcelParcel. There you see the prices and delivery times of the different couriers, and you can book your shipment straight away and choose a collection time.
The shipping labels (barcodes) of the carrier you chose are created automatically. Sending a shipment outside the European Union? Then you can also have a customs invoice created automatically.
Print the shipping labels and any customs invoices, and the carrier you chose collects your shipment. With Track & Trace you see where your shipment is, 24/7.
Got a question? Ask our specialists on the live chat at the bottom right of the screen. Of course you can always call us too.
Questions about your TNT shipment?
TNT has guidelines for packing your parcel or pallet and getting it ready to ship. You find them on our page with TNT packaging guidelines (in Dutch).
Can't find the answer to your question? Contact one of our logistics specialists on live chat or call +31 85 877 16 56 (Netherlands) or +32 3 808 70 99 (Belgium).
