Track & Trace international: The best way to track your shipments worldwide
When you send or receive a parcel, the last thing you want is to be left wondering where it is. That’s where Track & Trace comes in! This essential tool allows you to monitor your shipments in real time, whether they’re traveling across the country or around the world. Let’s dive into how Track & Trace works and how you can make the most of it.
Chantal has been writing about logistics topics for almost two decades and has worked for major international carriers.
What is Track & Trace?
Track & Trace is a service that enables you to follow your parcel’s journey from sender to recipient. By using a unique tracking number, you can access real-time updates on your shipment’s location, status, and estimated delivery time. Whether you’re waiting for an important document or shipping products internationally, parcel tracking ensures you stay informed every step of the way.
Shipping confirmation: When a package is sent, the carrier assigns it a Track & Trace number.
Scanning & updates: As the parcel moves through different checkpoints (sorting centers, transit hubs, customs), it gets scanned, updating its location.
Real-time tracking You can enter your Track & Trace number on this link to see its current status.
Delivery notification Once delivered, the system confirms it, ensuring full transparency.
Benefits of Track & Trace
Peace of mind Know exactly where your package is at any moment.
Reduced lost shipments Fewer parcels go missing when they are tracked properly.
Better planning Estimate when your package will arrive and plan accordingly.
Improved customer service If you’re a business, track and trace worldwide helps you keep customers updated about their orders.
On ParcelParcel you can follow all your order from one page even if you use different carriers. We can track your shipment from: DHL, TNT, FedEx, DPD, Skynet and DSV.
Proof of Delivery (POD): added security for your shipments
Proof of Delivery (POD) provides official confirmation that your shipment has been successfully received. If available, you can download the POD directly from your ParcelParcel shipping environment after delivery.
We make it even easier! Once your package is delivered, you’ll receive an email with the POD attached (subject: Delivered), so you always have clear proof of receipt.
Start using ParcelParcel’s Track & Trace service today and enjoy a hassle-free, reliable delivery experience with expert support at every step.
How to use Track & Trace for international parcels
For international shipments, track and trace international parcel services are even more critical. Different countries have varying logistics networks, customs processes, and potential delays. Using a reliable tracking system helps you navigate these challenges with ease.
At ParcelParcel, we understand that shipping internationally can sometimes be complex. That’s why we have a dedicated team ready to assist our customers throughout the entire shipping process. From the moment your package is sent until it reaches its final destination, our experts are here to help. Our customers appreciate this personalized support, and their satisfaction is reflected in the reviews on Trustpilot.
With Track & Trace, you never have to worry about lost or delayed shipments again. Whether it’s a domestic delivery or a track and trace international package, real-time tracking keeps you in control. Stay informed, stay stress-free, and make every delivery smooth with this essential shipping tool.
Looking to send a parcel? Use ParcelParcel’s shipping cost calculator and Track & Trace services to follow your shipment with ease. Try it now and experience hassle-free shipping.
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Need help shipping a package, document or pallet?
Our customer support team is available in English to answer any questions you have about your shipment or customs regulations. Contact us today for assistance.
Never shipped with ParcelParcel before? Try us out and temporarily use the discount code PP10 for 10% discount on the shipping costs of your first shipment.
What questions did other senders have?
Simply enter your tracking number on ParcelParcel’s platform for real-time updates on your shipment. We provide a seamless and reliable tracking experience worldwide.
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If your tracking number isn’t working, double-check the number and try again. At ParcelParcel, we offer support to help you resolve any tracking issues quickly.
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Yes, with ParcelParcel you can easily track multiple shipments through our intuitive tracking system, making it easier to manage all your deliveries in one place.
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Customs clearance can sometimes take time due to inspections, taxes, or missing documents. With ParcelParcel, you get expert support and advice to help your package clear customs smoothly.
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ParcelParcel provides tracking services for a wide range of international couriers, ensuring that no matter which carrier you use, you can always stay updated on your shipment’s journey.
You can instantly check the shipping costs through our rate calculator. Enter the weight, dimensions, and destination country of your shipment, and you will see all available shipping options along with their respective delivery times. The calculator can be used to compare shipping rates for both export and import shipments.
If you need help calculating a shipping rate, watch the video below. Click on the button to play the video and the icon to view the video in fullscreen.
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Shipping costs are calculated based on dimensions (LxWxH in cm), weight (in kg), and the destination country. Both the actual weight (as shown on the scale) and the volumetric weight are considered.
The volumetric weight is the weight calculated based on the space your shipment occupies in the plane. The higher of the two weights (volumetric or actual weight) is used to calculate the shipping rate. You don't need to calculate this yourself; our calculator does it for you.
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You can use the discount code PP10 for 10% discount on the transportation costs of your first shipment. You can apply the discount code during the checkout process (instructions).
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Whether additional costs apply depends on whether your shipment stays within the European Union or is sent to/from a country outside the European Union. Below, you can see the additional costs for each situation.
Within the European Union If, for example, you send a shipment from the Netherlands to Italy (within the EU), there will be an additional 21% VAT on the shipping costs.
Furthermore, if your shipment stays within the European Union, you won't have to deal with any import duties or customs clearance fees because your shipment doesn't go through customs. Please note that the European Union is not the same as Europe.
View here all the countries that are part of the European Union. For example, Switzerland is part of Europe but not part of the European Union.
Outside the European Union If, for example, you send a shipment from the Netherlands to the United States, there will be no VAT (0%) applied to the displayed shipping rates.
However, there might be import duties levied by customs in the destination country if you send a shipment to/from a country outside the European Union. Typically, customs costs are charged to the recipient. This is known as Delivered At Place (DAP) in logistics terminology.
Customs is a government agency that levies import duties in certain cases to protect the local market. As a company, you can also ship using Delivered Duty Paid (DDP), which means any customs costs will be charged to you as the sender.
If you have any questions about this topic, feel free to contact us. Additionally, you can read everything about import duties, VAT, and the customs clearance process in this blog.
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A customs invoice is a form where all the goods you want to ship are specified. This invoice includes an English description of the goods, along with their corresponding value and weight.
The contents of your shipment must be specified per type of product you're sending to avoid delays at customs. A customs invoice is always prepared in quadruplicate in accordance with customs guidelines.
When is a customs invoice required? A customs invoice is only required for shipments to/from countries outside the European Union (e.g., Netherlands - United States). If your shipment stays within the European Union (e.g., Netherlands - Italy), your shipment will not go through customs, and therefore, a customs invoice is not required.
Additionally, document shipments are not subject to customs, so if you're sending a document to a country within/outside the European Union, no customs invoice is needed.
Please note that not all goods can be shipped to every country. You can find a list of goods that cannot be sent via ParcelParcel on this page.
Do I need to create a customs invoice myself? If you're sending a shipment to/from a country outside the European Union, it's mandatory to include a customs invoice with the shipment. We provide free support in creating a customs invoice.
You can easily generate a customs invoice through our shipping platform. The customs invoice will be automatically generated based on the content you specified during your booking.
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You can import just as easily as export via ParcelParcel.
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You can find a list of goods that cannot be shipped via ParcelParcel on this page.
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Yes, we act as a logistics intermediary, enabling us to obtain high discounted rates from the carriers. We pass these savings on to you, allowing you to ship worldwide at a cost-effective price.
In short, you benefit from our shipping rates. In nearly all cases, you will save much more by using ParcelParcel for shipping than going directly through the carrier.
For example, let's say you want to send a shipment to the United States and contact the carriers (e.g., FedEx, DHL, or TNT) directly for shipping rates. Based on the volume of your shipments, you may receive a certain discount on the shipping rate (volume discount). If you are sending only one shipment, the discount rate would be limited.
As ParcelParcel, we are a major customer of the carriers, sending thousands of shipments as an intermediary. By choosing ParcelParcel, you can save up to 70% on your shipping costs as you benefit from our discounted rates. Quite straightforward, isn't it?
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You can insure your package for 1.0% of the total value with minimum administrative costs of €19.50.
For example, if the contents of your shipment are valued at €700, the insurance administrative costs would be €19.50. So, 1% of €700 is €7, but the minimum administrative costs for insurance are €19.50.
Therefore, we charge €19.50 administrative costs for insurance. You can use our rate calculator to indicate if you want to opt for insurance.
You insure your shipment against damage, theft, and loss. We also recommend reading this article about the 5 essential points to consider when choosing insurance.
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If you submit the package before 13:30, it can often be picked up on the same working day. If it's after 13:30, you can always call to inquire if a pickup is still possible today. Unfortunately, your shipment cannot be picked up during the weekend.
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You can pay with all popular payment methods such as iDeal, PayPal, Bancontact, credit card, Apple Pay, KBC/CBC Payment Button, Belfius Direct, and SOFORT Banking through
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Yes, this is possible and is called third country shipments. A third country shipment is an international shipment where the package originates from a country that is not the country of dispatch or receipt. In other words, shipments from and to all countries in the world. This is also known as third-country transport. You can send shipments that go beyond the Netherlands. For example:
A domestic shipment in the United States
A package from France to Switzerland
A shipment from Germany to China
Do you want to send a gift to family or friends? Distribute products worldwide? Import, export; in other words, engage in trade between non-adjacent countries? You can easily and quickly arrange this with ParcelParcel. Register today for a free MyParcelParcel account or calculate shipping costs via our rate calculator.
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Use a suitable box To send your package safely, it's important to choose a box that fits the dimensions of your package's contents. Keep in mind that smaller packaging can be relatively cheaper.
Take pictures of the inside and outside packaging (insured shipments) To be able to prove that your package is properly packed in case of damage or loss, we recommend taking pictures during the packing process. Take pictures of at least the inside and outside packaging, showing the product you want to send. This tip only applies if you choose to insure your package.
Fill all empty spaces Fill the package with, for example, bubble wrap, packing paper, or old newspapers. Make sure the contents of the package cannot shift during transport. This prevents damage to your package.
Seal the package properly Seal the package with strong tape. We recommend using packaging tape, but duct tape can also be used. Make sure the box is properly sealed so it cannot open during transport.
Label the package correctly Make sure the delivery address is clearly visible and complete. Preferably, put a label with the delivery address on different sides of the package. This ensures the address is always visible, even if the package is placed upside down during transport.
Remove old labels or stickers If you are reusing a box, make sure to remove any old labels or stickers. This prevents confusion about the destination of your package.
Choose the right shipping method Choose a shipping method that matches the fragility of your package's contents. For example, choose extra secure packaging if you're sending fragile items.
Choose additional insurance if needed If the contents of your package are valuable, you can choose additional insurance for extra peace of mind. Keep in mind that insured shipments require photos of the inside and outside packaging as proof of proper packing.