🎁 Use the discount code PP10 for 10% off the shipping costs of your first shipment.
Companies and private individuals who want to easily send abroad use ParcelParcel.
You don't have time to visit all carrier websites to compare rates and delivery times. ParcelParcel gives you all shipping options from the best carriers within a few clicks. You can send to/from more than 220 countries via ParcelParcel.
No time to create a customs invoice? No worries, through our shipping platform, you generate all required shipping documents in no time.
You have one point of contact for shipments booked with different carriers. Our support team is your logistics colleague.
At ParcelParcel, you immediately benefit from high discounts on shipping rates from our carriers. In addition to easy comparison, the discount can go up to 70%.
ParcelParcel collaborates with the best carriers in the world. Through our shipping platform, you can directly book a shipment with DHL, UPS, TNT, FedEx, DSV, Skynet, and DPD. Easily compare the rates of multiple carriers in one overview.
Through our shipping platform, you can easily book export shipments as import shipments from more than 200 countries.
In addition to printing the customs invoice that you generate for free through our platform, we also forward the customs invoice to the customs in the destination country in advance, so your shipment can be cleared faster and delivered.
Easily send packages, pallets, or documents worldwide through our shipping platform.
Our shipping platform is multilingual. With one click, you can change the language to your preference. MyParcelParcel currently supports Dutch and English.
Additionally, our support team can assist you in English with any questions.
Avoid delays in your shipment due to incorrect addresses. Our built-in address validation automatically checks all global addresses for accuracy.
We provide you with the necessary customs invoices and shipping labels for national and international shipments. Through our shipping platform, you can automatically generate correct and complete customs invoices for both export and import shipments.
🎁 Use the discount code PP10 for 10% off the shipping costs of your first shipment.
Easily track every shipment you book with us in one overview. You automatically receive updates on your shipment's status, such as delays, exceptions, and when your shipment is delivered.
Also, easily send automatic email notifications to the recipient. Or instruct the sender of an import shipment about when the carrier will pick up the shipment.
Sometimes you may need to resend the same or nearly identical shipment. In MyParcelParcel, you can easily resend previously booked shipments.
Simply click on copy, and your entire shipment is ready for you. This saves you a lot of time!
Proof of Delivery (POD) is evidence of receipt signed by your recipient. You can download the POD in your shipping environment after delivery (if available).
Currently, we already send an email when your shipment is delivered. We also include the POD in the attachment of this email (subject: Delivered) if the Proof of Delivery is available at that time.
If you ever send a shipment to/from a country outside the European Union, you have probably encountered HS Codes.
In MyParcelParcel, you can easily look up HS codes based on description and vice versa (description based on HS code). This reduces the risk of customs delays, and your shipment is delivered faster.
Having packages picked up. Sounds good, right? Let's be honest: dropping off a package is never convenient.
In our shipping platform, you choose the pickup date and times yourself. Moreover, we also show you how long you have to complete your shipment so that it can be picked up the same day.
During your booking, easily determine whether you want to send a shipment DAP or DDP.
Sometimes it may happen that you have registered a shipment but later want to make some adjustments. From today, you can change your shipments yourself via My Shipments!
Note, you can only change shipments that are not yet on the way.
Sometimes, for certain customs duty shipments, it is recommended or required to provide additional customs documents such as an Art Statement or Watch Worksheet. Now, during the registration of your shipment, you can upload multiple additional customs documents.
We provide you with the necessary customs invoices and shipping labels for national and international shipments. Through our shipping platform, you can automatically generate correct and complete customs invoices for both export and import shipments.
What does that mean? Simply put, you can now send shipments that go beyond the Netherlands/Belgium. Consider, for example:
The possibilities are truly limitless!
Do you want to see how many shipments you have sent and where? And how many of them were imports or exports? From now on, you can view statistics about your shipments in MyParcelParcel.
You can directly see the shipping costs through our rate calculator. Enter the weight, dimensions, and destination country of your shipment and view all shipping options immediately.
The corresponding delivery times are also displayed. The calculator can be used to compare shipping rates for both export and import shipments.
We currently score a 4.8 uit 5 based on over 3600 reviews. Moreover, ParcelParcel has been rated by Trustpilot as the best in the category "Courier and Delivery Services."
Helpfulness is what ParcelParcel is known for. No long telephone queues or chatbots. You get someone on the line directly; we respond on average within 1.5 minutes in our chats and within 20 minutes to emails (during opening hours).
Helpfulness is what ParcelParcel is known for. No long telephone queues or chatbots. You get someone on the line directly; we respond on average within 1.5 minutes in our chats and within 20 minutes to emails (during opening hours).
If you have a question or if you're stuck somewhere, we, if you want, can live view your screen. Want to reach us by phone? No endless queue or menu, you can reach us directly. Our support team is your logistics college.
Our shipping platform monitors all your shipments. We inform you automatically about required actions in case of any issues during transport.
Sometimes additional documents are needed for a shipment. Fortunately, with our experience, we've seen almost every customs document. We are happy to support you in completing this documentation.
We at ParcelParcel care about your shipments. We help you with information about regulations, packaging, and/or insuring. For every shipment, we offer free dedicated support.
This means that we check your shipment for completeness, then monitor it during transport and, if necessary, liaise with the carrier. This saves you a lot of time so you can focus on your business.
You can instantly check the shipping costs through our rate calculator. Enter the weight, dimensions, and destination country of your shipment, and you will see all available shipping options along with their respective delivery times. The calculator can be used to compare shipping rates for both export and import shipments.
If you need help calculating a shipping rate, watch the video below. Click on the 
button to play the video and the 
icon to view the video in fullscreen.
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Shipping costs are calculated based on dimensions (LxWxH in cm), weight (in kg), and the destination country. Both the actual weight (as shown on the scale) and the volumetric weight are considered.
The volumetric weight is the weight calculated based on the space your shipment occupies in the plane. The higher of the two weights (volumetric or actual weight) is used to calculate the shipping rate. You don't need to calculate this yourself; our calculator does it for you.
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You can use the discount code PP10 for 10% discount on the transportation costs of your first shipment. You can apply the discount code during the checkout process (instructions).
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Whether additional costs apply depends on whether your shipment stays within the European Union or is sent to/from a country outside the European Union. Below, you can see the additional costs for each situation.
Within the European Union
If, for example, you send a shipment from the Netherlands to Italy (within the EU), there will be an additional 21% VAT on the shipping costs.
Furthermore, if your shipment stays within the European Union, you won't have to deal with any import duties or customs clearance fees because your shipment doesn't go through customs. Please note that the European Union is not the same as Europe.
View here all the countries that are part of the European Union. For example, Switzerland is part of Europe but not part of the European Union.
Outside the European Union
If, for example, you send a shipment from the Netherlands to the United States, there will be no VAT (0%) applied to the displayed shipping rates.
However, there might be import duties levied by customs in the destination country if you send a shipment to/from a country outside the European Union. Typically, customs costs are charged to the recipient. This is known as Delivered At Place (DAP) in logistics terminology.
Customs is a government agency that levies import duties in certain cases to protect the local market. As a company, you can also ship using Delivered Duty Paid (DDP), which means any customs costs will be charged to you as the sender.
If you have any questions about this topic, feel free to contact us. Additionally, you can read everything about import duties, VAT, and the customs clearance process in this blog.
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A customs invoice is a form where all the goods you want to ship are specified. This invoice includes an English description of the goods, along with their corresponding value and weight.
The contents of your shipment must be specified per type of product you're sending to avoid delays at customs. A customs invoice is always prepared in quadruplicate in accordance with customs guidelines.
When is a customs invoice required?
A customs invoice is only required for shipments to/from countries outside the European Union (e.g., Netherlands - United States). If your shipment stays within the European Union (e.g., Netherlands - Italy), your shipment will not go through customs, and therefore, a customs invoice is not required.
Additionally, document shipments are not subject to customs, so if you're sending a document to a country within/outside the European Union, no customs invoice is needed.
Please note that not all goods can be shipped to every country. You can find a list of goods that cannot be sent via ParcelParcel on this page.
Do I need to create a customs invoice myself?
If you're sending a shipment to/from a country outside the European Union, it's mandatory to include a customs invoice with the shipment. We provide free support in creating a customs invoice.
You can easily generate a customs invoice through our shipping platform. The customs invoice will be automatically generated based on the content you specified during your booking.
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You can import just as easily as export via ParcelParcel.
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You can find a list of goods that cannot be shipped via ParcelParcel on this page.
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